Advanced Serious Illness Communications Education and Training
Compassionate and empathic communications that establishes trust with patients and their family is at the core of serious illness conversations, primary care providers and case managers typically have long-term relationships with patient’s and are ideally suited to initiate serious illness conversations.
This training builds upon the foundational training, and includes intensive role playing and simulation to support clinicians enhance their communication skills. Interactive role-playing exercises, case studies, and constructive feedback helps clinicians acquire the knowledge practice skills and confidence to navigate these conversations with sensitivity and professionalism.
To sustaining the benefits of our training we offer refresher (Booster) training sessions and group and individual follow up coaching and mentoring sessions. By creating a culture of continuous learning, knowledge retention, and ongoing support. Including follow-up sessions, performance metrics, and feedback mechanisms to ensure that the skills acquired remain relevant and impactful.